Shipping & Deliveries Policies

Estimate your delivery time

Orders are dispatched from our warehouse in Malaga, Western Australia, AUSTRALIA from postcode 6090. As a general rule of thumb, orders that are posted within Western Australia will take within 3-5 business days to arrive at your location. For interstate orders, the delivery window is slightly longer — please allow 7-10 business days in this case.

Get a quote for shipping

Simply add items to your shopping cart, then enter your delivery postcode on the cart page to calculate a shipping quote. You will have a couple of options to choose from when your quote is generated.

Insurance on shipped items

All of our postal orders are insured for your peace of mind!

Tracking Details

Within one business day of your online order, you will be sent a copy of your tracking details via email. Please make sure to check your spam folder or junk folders, if you are having trouble locating this email. If for any reason you can’t find your tracking number, please do not hesitate to reach out to our friendly staff.

Click and Collect

For customers within Western Australia, we have included the option to collect your order from our store at no extra charge or cost. Simply select the ‘Local Pickup’ option at the cart/checkout page, and upon payment completion, we shall get your order packed and ready to be collected. When your order is ready for collection, you will receive an email from our staff to advise. We will hold your order for as long as is necessary – so there is no rush to collect!

Delays or problems

While we try our best to ensure your order is delivered as soon as possible, unexpected postal delays do sometimes occur. Our shipping estimates rely on Australia Post and courier delivery services to meet these timeframes.

If you haven’t received your order, or experience a problem with your shipping, reach out to our friendly staff via email via sales@perthsewing.com — or give us a call on 0892494150. We are always happy to help!

Free delivery on orders over $999

We include free shipping and delivery on machinery orders over $999 — this option will become available in your shopping cart once these criteria have been met.

Countries we ship to

We do not ship machinery internationally – we only ship machinery within Australia. However, if you are after a smaller item (under a 3kg parcel) – we are able to send via international courier. In this scenario, please reach out to our store via email, and we can arrange an invoice for you for payment. Upon payment received, we will get your parcel collected via international courier and advise you of the tracking details.

If you have any issues or inquiries, contact us today!